RETURNS & EXCHANGES

AT BLKOUT, WE STAND BEHIND THE QUALITY OF EVERY PIECE WE CREATE. IF YOU'RE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, WE'RE HERE TO MAKE IT RIGHT.

RETURN POLICY

YOU HAVE 30 DAYS FROM THE DELIVERY DATE TO REQUEST A RETURN OR EXCHANGE.

TO BE ELIGIBLE FOR A RETURN:

  • THE ITEM MUST BE UNUSED, UNWASHED AND IN IT'S ORIGINAL CONDITION.
  • ALL ORIGINAL TAGS MUST BE ATTACHED.
  • ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.

HOW TO START A RETURN OR EXCHANGE

1. EMAIL US AT [RETURNS@BLKOUTAPPAREL.CO] WITH YOUR ORDER NUMBER AND REASON FOR THE RETURN OR EXCHANGE.

2. WE'LL REPLY WITH A RETURN AUTHORIZATION AND SHIPPING INSTRUCTIONS.

3. ONCE WE RECEIVE AND INSPECT YOUR ITEM, WE'LL ISSUE A REFUND OR SEND OUT YOUR EXCHANGE.

NOTE: RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER UNLESS THE ITEM ARRIVED DAMAGED OR INCORRECT.

REFUNDS

APPROVED RETURNS WILL BE REFUNDED TO YOUR ORIGINAL PAYMENT METHOD WITHIN 5-7 BUSINESS DAYS AFTER WE RECEIVE THE ITEM. SHIPPING FEES ARE NON-REFUNDABLE.

DAMAGED OR INCORRECT ITEMS

IF YOU RECEIVED A DAMAGED, DEFECTIVE OR WRONG ITEM, EMAIL US WITHIN 3 DAYS OF DELIVERY. WE'LL MAKE IT RIGHT - FAST.

NEED HELP

OUR TEAM IS HERE FOR YOU. FOR QUESTIONS ABOUT RETURNS, SIZING OR ANYTHING ELSE, REACH OUT AT:

RETURNS@BLKOUTAPPAREL.CO

BLKOUT - GEAR THAT MOVES WITH YOU.

DARKNESS FUELS US.